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Part of being open and honest with our customers and providing you with the very best service that we can offer, Alpha GMP Prographic Ltd. believes that you should understand your rights and limits to the use of our website and how in respect of your privacy, how we use our website.
If you have any questions or concerns regarding anything contained in our Privacy Policy, please don't hesitate to contact us.
Alpha GMP Prographics Ltd. Privacy Policy
This is Alpha GMP's Privacy Policy. Your confidence and trust in us to keep your information private is paramount at Alpha GMP and we work hard to ensure that you as a visitor, customer or any other party, feel confident in dealing with us. Please take your time in reading our Privacy Policy. If you have any questions, please contact us on 0800 478 775 or email sales@alphagmp.co.nz.
- Visitors »
- Our Customers »
- Customer Profiles »
- Customer Credit Applications »
- Guarantors »
- Use of Information »
- Email Marketing »
- How do I unsubscribe from email marketing communications? »
- How do I file a complaint? »
- Changes to this Privacy Policy »
- Contacting Us »
"we", “our” or "Alpha GMP" means Alpha GMP Prographics Limited.
"you" means you, the person using our services, or visiting our website
"services" means all goods or services we provide and anything else we do for you, including providing you with access to our website
Alpha GMP is committed to protecting your privacy. Please read the Alpha GMP Online Privacy Policy below and also any supplemental information listed on this website or contained in forms distributed as part of our service to you, including terms and conditions of contracts and/or agreements signed with Alpha GMP. This Privacy Policy should be read in conjunction with our Legal Disclaimer, a link to which is found on this page.
This Alpha GMP Online Privacy Policy applies to data collected by Alpha GMP through our ordinary course of business. Any transaction, communication or formal activity between Alpha GMP and you is deemed by us as part of our ordinary course of business. All our services and products are subject to this Privacy Policy unless expressly stated otherwise by way of formal notice. Some products and services mentioned in this statement may not be available in all markets at this time.
If there is any part of this Privacy Policy that you disagree with, please don’t hesitate to contact us.
If you are just surfing and reading information on our website, then we collect and store the following information about your visit
- The URLs of the pages you visit
- The date and time you are visiting
- If you provide it, your email address
- The IP address of your machine
We use the information to measure the number of visitors to different parts of the site as well as information about your interaction with our website and associated services. For example, we may use website analytics tools on our site to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, the pages you view within our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as cookies and web beacons (described below), to collect information about the pages you view, the links you click and other actions you take on our sites and services. Additionally, we collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
When you receive newsletters or promotional e-mail from Alpha GMP, we may use web beacons (described below), customised links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information.
In order to offer you a more consistent experience in your interactions with Alpha GMP and as part of our commitment to offering you the best possible service, information collected through one Alpha GMP service may be combined with information obtained through other Alpha GMP services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customise certain services to your geographic area.
All the information collected is stored securely and is for our use only and is not disclosed, published or distributed to any third parties. We do not sell information collected through our website. We may gather more extensive information if we are concerned, for example, about security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.
If you choose to provide us with personal information such as your email address, for example by filling out an electronic query or order form, we will use the information only for the purposes that you authorise. Email marketing will only be sent to your email address if you have given your consent.
During any relationship you have with Alpha GMP you agree that we may collect information about you. We ask you to provide personal information, such as your email address, name, home or work address, or telephone number. We may also collect demographic information, such as your post code, nature of business, trade preferences, trends of purchase and any other information that reflects your behaviour as a consumer. The information may be obtained from you and others or generated by us when you or anyone else uses our services or purchases our products. You may decide whether to provide any information we seek from you. However, if you do not provide it, we may not be able to provide services to you.
You may ask to see information we hold about you, as long as we can readily retrieve it, and ask for any details that are wrong to be corrected. The holding of such information enables us to:
- Provide services to you and others
- Send you bills and recover and report on money you owe
- Keep you informed of services available to you from us and other third parties
- Exercise any lawful right we have (which includes registration and maintenance of financing statements under the Personal Property Securities Act 1999)
Credit reporters may include credit checks and any defaults in payment to Alpha GMP in their databases and share this information with others who wish to conduct credit checks on you.
You can let us know at any time that you do not want to receive sales and marketing information by indicating to us your wish to cease such delivery of information.
A unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.
By applying for customer credit through the completion of the Terms and Conditions of Credit and Trade form we will ask for additional information if applicable, including but not limited to names and residential address of directors/partners/owners, name of accounts contact and company registration number. For further information on this point see Terms and Conditions of Credit and Trade.
By signing as a guarantor to a Customer Credit Application incorporated within the Terms and Conditions of Credit and Trade, the guarantor is asked to submit personal information. This information will be used for the sole purpose of contacting the guarantor in the event of a default on the creditor’s part; the full terms are prescribed under the Terms and Conditions of Credit and Trade.
In no way will any information collected for the purposes of a guarantee be used to contact you for any other purpose.
Information is stored securely and access to this information is permitted upon reasonable request.
Alpha GMP collects and uses your personal information to operate and improve its sites and services. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products and services; and displaying content and advertising that are customised to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, and information on technical service issues. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Alpha GMP.
Personal information collected through Alpha GMP’s websites and services is stored and processed at our place of business; 14 Durham St, Sydenham, Christchurch.
www.alphagmp.co.nz is owned by Alpha GMP and operated by us and we operate a permission-based email marketing system. We run and operate a responsible email marketing service and as such we abide and hold ourselves to the following principles:
- "Permission" means that informed consent has been given
- Permission must be respected and honoured and may be withdrawn by a subscriber at anytime
- If Permission is withdrawn no further marketing communication may be sent to the subscriber
We comply with all laws related to unsolicited email (SPAM) and promise to adhere to the best-practices for permission email marketing. Alpha GMP will not sell, lease or rent its email subscriber lists to third parties. While Alpha GMP continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited email. Using junk email tools and being cautious about the sharing of your email address while online will help reduce the amount of unsolicited email you receive.
How do I unsubscribe from email marketing communications?
There are two ways to unsubscribe to any email message
- Follow the unsubscribe instructions in the email
- By phone, email or in writing to us using the contact details contained in the message
If you have difficulty unsubscribing from a client's email campaigns using any of the methods above please call us on 0800 478 775.
If you feel that your email address has been used without your permission and contacting the sender has not yielded satisfactory results you can issue a formal complaint by contacting us on 0800 478 775 or emailing us at sales@alphagmp.co.nz.
Changes to this Privacy Policy
We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Alpha GMP will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Alpha GMP is protecting your information.
Alpha GMP welcome’s your comments on this privacy policy. If you have any questions on this privacy policy or you do not feel that we have adhered to the policy, please contact us on 0800 478 775 or email at sales@alphagmp.co.nz.
14 Durham St
Sydenham
Christchurch
Alternatively submit an enquiry using the tab below.
Submit an enquiry about our Privacy Policy »
View our Terms and Conditions of Credit and Trade or find out why Alpha GMP has become an industry leader and synonymous with professional service nationwide; see Home.
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